Terms & Conditions

This policy was last updated on the date of publication.

These Terms & Conditions govern your use of outletcity-essenz.com and any purchase you make from us. By using this website or placing an order, you agree to these terms.

1. About us

This website is operated by Delura Home. Registered address: Unit B3 Newton Business Park, Hyde, SK14 4UQ, United Kingdom.

2. Products and pricing

We take care to describe and price our products accurately. All prices are shown in pounds sterling (£) and include VAT where applicable. We reserve the right to correct errors and to change prices at any time before you place an order. Product images are for illustration; natural materials may vary slightly in colour and grain.

3. Orders

When you place an order you will receive an acknowledgement email. A binding contract is formed when we dispatch your goods. We reserve the right to refuse or cancel any order (for example, if an item is out of stock or there is a pricing error), in which case we will refund any payment in full.

4. Payment

Payment is taken at checkout through our secure payment providers. We accept the payment methods displayed at checkout.

5. Delivery

Delivery is covered by our Shipping & Delivery Policy.

6. Returns and cancellations

Your right to return or cancel is set out in our Refund & Returns Policy, which forms part of these terms.

7. Consumer rights

Nothing in these terms affects your statutory rights as a consumer under the Consumer Rights Act 2015 and the Consumer Contracts Regulations.

8. Limitation of liability

We are not liable for any loss arising from misuse of our products or installation not carried out in accordance with the product instructions. Nothing in these terms excludes or limits our liability where it would be unlawful to do so.